Frequently Asked Questions
Everything you need to know about shopping with FaithGateway.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed clothing items with original tags attached. Please visit our returns portal to start a claim.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your garments ethically sourced?
Yes, we partner with manufacturers who adhere to strict fair labor practices and prioritize sustainable production methods to ensure high-quality, responsible fashion.